Shipping policy
Shipping Policy
Thank you for shopping with CHIPIKO. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons, sales events, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Domestic Orders: 6–7 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).
Delayed Shipments
Delivery delays may occur due to factors beyond our control, including but not limited to:
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Weather conditions
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Customs clearance
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Carrier delays
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Public holidays
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High order volumes
CHIPIKO is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
CHIPIKO is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of the delivery date or expected delivery date.
Email: chipikostore@gmail.com
Please include:
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Order number
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Photos of the damaged package (if applicable)
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A brief description of the issue
We will work with the shipping carrier to review the matter and determine an appropriate resolution.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities. These charges are not included in the product price or shipping cost unless otherwise stated.
Order Changes & Cancellations
Once an order has been placed, it cannot be modified or cancelled after it has entered processing.
Contact Us
If you have any questions regarding shipping, please contact us:
CHIPIKO
Email:chipikostore@gmail.com
Website: chipiko.store