Refund policy
Return & Refund Policy
Effective Date: July 31, 2026
Thank you for shopping with us. We strive to provide high-quality digital products and an excellent customer experience.
1. Digital Products
All products sold through our store are digital products and are delivered electronically. No physical items are shipped.
2. No Returns
Due to the nature of digital products, we do not accept returns once a purchase has been completed and the product has been delivered or made available for download.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
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You were charged more than once for the same order.
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You did not receive your digital product due to a verified technical issue that we are unable to resolve.
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The product delivered is significantly different from the product description.
Refund requests for reasons such as accidental purchases, change of mind, lack of usage, or incompatibility not stated in the product description are generally not eligible.
4. Refund Request Process
To request a refund, please contact us within 7 days of your purchase and include:
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Your order number
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Your registered email address
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A detailed explanation of the issue
Please send your request to:
Email: chipikostore@gmail.com
5. Refund Processing
If your refund request is approved, the refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
6. Technical Support
If you experience any problems accessing or downloading your purchase, please contact us before requesting a refund. Our support team will make every reasonable effort to resolve the issue promptly.
7. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.